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Policies (Privacy, Shipping, Returns, More..)

Merchant Services

Privacy & Security:  The Hand Dryer Store is committed to ensuring that your privacy is protected. We only collect the information that is necessary to verify, process and fill your order. This information is never sold to or shared with any other party. Our Orders are processed through SECURE SERVERS which encrypt all information that you enter when your order is processed. This technology safeguards your personal information and your privacy. We do not give out ANY of your information to third parties. A real person looks at all orders, and you will be contacted if there are any questions about your order. We value our customers and want to make shopping online as comfortable and as safe as possible.

Shipping:   The Hand Dryer Store has all Xlerator series 110/120 volt dryers in stock and all orders received before 4:00 pm EST ship the same day.  All other voltages are the same price, however, the lead time will vary.   Excel Dryer Series (other than Xlerators) are available as well.  Please call or email us for pricing and availability.  The Hand Dryer Store offers Free Shipping on ALL dryers within the Continental United States via UPS Regular Ground.  UPS Shipping takes between 1 5 days based upon your location.

Returns:  Unlike other distributors, we do not charge a Restock Fee.  A refund will be made as long as items returned have not been installed, are returned in new condition with original box and packing material and have no marks or damage when inspected upon return.  Returns will only be accepted within 30 days of original sale.  Return shipping cost to be paid by customer.  You must contact The Hand Dryer Store for a Return number before a return can be made.

Sales Tax Sales tax is collected for Florida shipments only at 7.0%

 

 

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The Hand Dryer Store

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